Turn Accessibility Into a Competitive Advantage

Improve customer experience, reduce compliance risk and unlock new opportunities with expert app and website accessibility audits and remediation.

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Build an App Everyone Can Use

Imagine having complete confidence that every customer can successfully use your app or website - whether they're using VoiceOver, TalkBack, a hardware keyboard, larger text, voice control or standard touch interactions.

A truly accessible digital product removes barriers, increases customer satisfaction and creates opportunities to reach audiences that competitors often overlook. It improves onboarding, conversion, retention and customer trust while making your product easier to use for everyone.

At the same time, accessibility is becoming an increasingly important requirement for organisations operating in regulated sectors and serving customers in the EU. By investing in accessibility now, you can reduce compliance risk, support procurement requirements and avoid costly remediation projects later.

Our goal is simple: to help you build a world-class mobile digital experience that is accessible, usable and resilient. One that enables every customer to complete key journeys successfully, opens new commercial opportunities and gives your organisation confidence in its accessibility position.

Audit

Review of your app or website for all accessibility issues.

Our accessibility experts conduct a detailed review of your application or website, testing key user journeys with assistive technologies and accessibility settings. The audit includes an executive summary for stakeholders, a severity-ranked list of findings and a developer-ready remediation plan to help your team prioritise and implement improvements efficiently.

EAA legislation requires companies to be responsible for making their apps accessible. You must provide a statement with issues you have identified, together with a remediation plan.

We can usually access the application directly through your app store, TestFlight or source code repository. All we need are any test user accounts required to access key journeys. From there, our team handles the audit process, allowing your engineers and product teams to remain focused on delivery.

What the audit includes

Executive summary for stakeholders
Severity-ranked list of findings
Developer-ready remediation plan
Assistive technology testing on real devices
Platform-specific guidance for iOS, Android and web journeys
Clear next steps for product, design and engineering

Prioritised issue log

Findings are grouped by severity, user impact, platform, affected journey and suggested fix path so teams can plan work quickly.

Critical

A user is unable to independently complete a key journey using assistive technology.

Examples

Cannot log in
Cannot complete checkout
Screen reader cannot access core functionality

Must be fixed immediately

High

The user can complete the journey, but only with significant difficulty or workarounds.

Examples

Important controls are inaccessible
Navigation is confusing or unreliable
Key journeys require significant workarounds

Must be fixed as high priority

Medium

The issue creates friction but does not significantly prevent task completion.

Examples

Poor heading structure
Minor navigation inconsistencies
Redundant screen reader announcements
Inconsistent focus behaviour
Small contrast issues in non-critical areas

Planned remediation

Low

Minor accessibility or usability improvements.

Examples

Accessibility labels could be clearer
Slightly undersized touch targets
Minor contrast improvements
Non-critical semantic improvements

Prioritise in backlog

Executive Summary

A clear, non-technical overview of the audit findings, helping stakeholders quickly understand accessibility risks, their potential impact and the recommended path to remediation. The summary supports informed decisions around product roadmaps, compliance activities and release planning.

Remediation Plan

Every issue identified during the audit is accompanied by practical remediation guidance. The remediation plan prioritises findings by severity and user impact, helping your team understand what should be fixed first and why. Where possible, we provide developer-ready recommendations, platform-specific guidance for iOS and Android, and suggested remediation timelines to support efficient delivery.

Remediation Delivery

ASA can take the next step by implementing changes across your application, helping your team move from findings to measurable improvements without losing delivery momentum.

Remediation Delivery

Most accessibility providers stop at identifying issues. ASA can take the next step by implementing the changes needed to improve accessibility across your application or website.

Our team combines accessibility expertise with extensive experience building mobile applications and web products. We can work directly within your codebase to resolve issues identified during the audit, helping you move quickly from findings to measurable improvements.

Whether you need help resolving a handful of critical issues or delivering a broader accessibility improvement programme, we can work alongside your team or take ownership of implementation. Our goal is simple: ensure users can successfully complete key journeys using assistive technologies while helping your organisation improve accessibility as quickly and efficiently as possible.

The remediation service includes

Prioritisation of issues based on user impact and business risk
Accessibility-focused implementation planning
Creation of developer-ready tickets and acceptance criteria
Direct code changes by experienced mobile and web engineers
Pull requests submitted to your repositories
Product and design recommendations where required
Accessibility-focused code reviews
Re-testing and validation of completed fixes
Support for engineering, product and design teams

Why clients choose remediation

No need to interpret lengthy audit reports
No need to build accessibility expertise from scratch
Fix critical issues faster
Reduce engineering overhead
Improve accessibility with confidence
Move from audit findings to implemented improvements

This service is particularly valuable for organisations with limited accessibility expertise, tight deadlines, or products that need to demonstrate rapid progress towards EAA readiness.

Additional services included

Worth £300

Accessibility technologies workbook

A comprehensive guide to the assistive technologies used by people with visual, mobility, auditory and cognitive impairments.

How VoiceOver and TalkBack users navigate apps
Why hardware keyboard support is required under the EAA
How users interact with large text and magnification
Common accessibility barriers in mobile applications
Practical considerations for product, design and engineering teams

A valuable reference guide for anyone involved in building, designing or maintaining digital products.

Worth £7000

3-Hour Online Accessibility & UX Strategy Workshop

We'll spend three hours with your product, design and engineering teams reviewing your app, identifying accessibility barriers and brainstorming improvements.

Prioritised accessibility opportunities
UX improvement recommendations
User journey enhancements
Quick wins and longer-term initiatives
A practical action plan your team can implement immediately

Worth £2000 pcm

Weekly live video sessions with your team

Covering accessibility best practices, UX design, assistive technologies and practical remediation guidance. Sessions can be tailored to your needs and may include:

Accessibility-focused code reviews
UX and design reviews
Product and user journey reviews
EAA and WCAG guidance
VoiceOver and TalkBack demonstrations
Accessibility remediation workshops
Q&A with your engineering, design and product teams

The goal is not just to fix accessibility issues, but to help your team build accessibility into future releases from the outset.

Products

Audit

Review of your app or website for all accessibility issues

For teams needing fast clarity before launch, procurement, budget approval, or legal review.

Human expert audit
Severity-ranked issues
Leadership summary
EAA Compliance report
Remediation plan

Additional services included

Accessibility technologies workbook (worth £300)
3-Hour Online Accessibility & UX Strategy Workshop (worth £7000)
Weekly live video sessions with your team (worth £2000 pcm)

Best for active delivery

Audit + Remediation Delivery

Audit findings translated into practical remediation and retesting support

For teams that want issues found, fixed, and retested inside the codebase.

Everything in Audit
Engineer-led remediation support
Issues translated into JIRA tickets
Code changes submitted through pull requests
Re-testing of completed fixes

Additional services included

Accessibility technologies workbook (worth £300)
3-Hour Online Accessibility & UX Strategy Workshop (worth £7000)
Weekly live video sessions with your team (worth £2000 pcm)

Retainer

Monthly audits to ensure continued compliance

For teams that want to ensure on-going compliance.

Everything in Audit
Engineer-led remediation support
Issues translated into JIRA tickets
Code changes submitted through pull requests
Re-testing of completed fixes
Additional services included

Additional services included

Accessibility technologies workbook (worth £300)
3-Hour Online Accessibility & UX Strategy Workshop (worth £7000)
Weekly live video sessions with your team (worth £2000 pcm)

Accessibility Gets More Expensive the Longer You Wait

Every day an accessibility issue remains unresolved, users may be unable to complete critical journeys such as onboarding, authentication, payments, checkout or accessing healthcare services.

For organisations serving EU customers, accessibility is now a regulatory requirement for many digital products and services. Combined with growing enforcement activity, procurement scrutiny and increasing customer expectations, delaying accessibility improvements can create significant business risk.

Our audits identify the highest-risk journeys first, helping you prioritise the issues that matter most and create a clear path to remediation.

Book your free review

Within 7 days, we'll perform a high-level review of your app or website and user journeys, highlighting potential accessibility concerns, EAA risk areas and opportunities for improvement. You'll leave with practical insights and a clear recommendation for next steps.